The Experience - A Substack Community
A supportive space where I share stories & lessons to inspire you to grow your small biz by serving your clients really blummin' well. One small detail, connection & step at a time from a gal who’s been there & got the t-shirt in the customer service industry.
Free
Monthly posts to support & inspire you with what your next small step towards creating a community of raving clients
Paid
Weekly 10 min tasks (shared in our private chat thread) to help you to consistently serve your clients really well
A community chat thread where you can ask q's, seek my advice, get feedback & brainstorm everything client experience related
Access to a 90+ post archive including fab guest contributors
I asked my Substack members:
“If you were explaining this subscription/community to a biz pal, what would you say?”
Its a fun way to work on your business with ideas that you'll actually enjoy putting in place.
The tips are there to make your customers happier but also make your life easier.
More reviews coming soon…